Be a company our Grandfathers would have trusted. The trend of ‘outsourcing’ customer support after the sale is a trend we wholeheartedly oppose. We are an American, family run company and our USA engineers support you before and after the sale.
No sales pressure. Ever. Nobody in the company is paid on commission. We think this is important. Their role is to make sure they find the right pump for you and your well. If we don’t have a livestock solar pump that will suit your needs, we will help you find a solution elsewhere. Our job is to help get you water.
Reliable Water. All manufactured products have occasional issues and we can’t claim to be perfect. However, we are proud of a near perfect track record in getting our customers water. This starts with selling a pump sized for your usage with our Water Assurance Plan and promptly addressing warranty issues to get you up and pumping again quickly.
Give you the power! When you control your ability to pump water out of the ground, whether that is in the field or at home, it makes you more resilient and independent. We are here to help educate you about solar water pumping for livestock and our systems over the phone, with our manual - so you can install yourself. Take control of your water supply today.
Fight for the American rancher. RPS is a David & Goliath story of a small American company fighting against a big European pump corporation that cares more about profits then the longevity of their pumps and the sky-high price for ranchers. Thanks to all our customers for the support of small business vs. foreign corporations trying to profit off some of the hardest working people in our great nation.
Worked well. I liked the clear heat shrink where I could see the connection.
Thank you for the great review! We’re glad the Waterproof Splice Kit worked well for you. The clear heat shrink is a handy feature for being able to see and verify the connection, so we’re happy to hear you found it useful.
We appreciate you choosing RPS and taking the time to share your experience!
R
Rudy
Well splice kit
Worked perfectly plenty of silicone came out of the ends on all the connections highly recommended the splice kits! I got bunch extra for the next few jobs
Thank you for the fantastic review! We’re glad to hear the Well Splice Kit worked perfectly and that you had great results with all of your connections. Even better that you stocked up for your next few jobs!
We truly appreciate the recommendation and your continued trust in RPS!
Thank you for the 5-star review! ⭐ We're so glad you had a great experience with RPS. We truly appreciate your support and choosing us for your solar pumping needs!
W
WS (New Braunfels, US)
2hp pump
I am updating my prior review as I got the pump motor working through some trouble shooting provided by both rps and some of it I looked up online for the starter box I already have. 4 stars because I only received texts and emails - never a phone call. Will also have to see how well this motor holds up compared to the Franklin which has lasted us 7 years and was here already when we bought the place. I’d also may have considered purchasing a motor with internal capacitors after some research but was never advised one way or the other. The old capacitors were rated slightly different than the motor specs and that was never asked or discussed when I ordered the motor. I replaced the capacitors to be sure.
Thank you for taking the time to update your review and share the additional details. We're glad to hear you were able to get the motor running with the troubleshooting information provided by our team.
We also appreciate your feedback regarding communication and the capacitor specifications. Those are helpful points for us to review, particularly when customers are replacing an existing motor and working with an existing starter setup. We'll share your feedback with our team as we continue looking for ways to make the ordering and support process clearer.
We understand that long-term reliability is important, especially when you're comparing a new motor to one that has already provided seven years of service. We appreciate you giving RPS a try and hope the new motor continues to perform reliably for many years to come.
Thank you again for your feedback and for choosing RPS!
E
Elpidio Gonzalez (San Antonio, US)
Very good product
Thank you for the 5-star review! We're glad to hear you're happy with your product.
We appreciate you taking the time to share your feedback and thank you for choosing RPS. We truly appreciate your support and look forward to serving you again in the future!
C
Christian
Not ehat i needed.
We're sorry to hear the product wasn't what you needed. We'd love the opportunity to learn more about your application and understand what you were looking for.
Our team is always happy to help customers identify the right part or solution, and if there was a misunderstanding about the product's intended use, we'd be glad to work with you to find a better fit. Please feel free to reach out to our support team—we're here to help.
Thank you for your feedback.
R
Ron Karns (Wheeling, US)
Refuse to honor the warranty
Bought 3 pumps at one time. In 8 months, two motors burned out. They will not honor the warranty. They claim it is because of the water conditions. So, maybe, they will only honor the warranty if the pump is in perfect operating conditions. Good luck finding any water source that does not have minerals in the water.
We're sorry to hear you're frustrated with the outcome of the warranty review. We want to clarify that we do stand behind our products and honor warranty claims when failures are the result of defects in materials or workmanship.
In this case, the photos we received showed significant corrosion, rust buildup, and wear to internal components consistent with challenging water conditions. While many pumps operate successfully in water containing minerals, damage caused by water quality, corrosion, or abrasive conditions is not considered a manufacturing defect and is therefore not covered under warranty.
That said, our goal is never to leave customers without options. If there is additional information we have not reviewed, or if you believe this may be related to a different issue, we would be happy to take another look. Our team is also available to help troubleshoot the application and discuss potential replacement options or discounts where appropriate.
We appreciate your feedback and the opportunity to better understand your situation.
A
Andrew Swapp (Roswell, US)
Simple and secure
The crimping was simple and the heat shrink made it secure and waterproof. It is so much better to be able to crimp the connectors then slide the heat shrink over and seal the deal. Other types I have used have you crimp through the heat shrink which always seems to leave holes and you have to use another heat shrink tube or mastik tape. Love the simplicity!
Thank you for the great review! We’re glad to hear the crimping process was simple and that the heat shrink provided a secure, waterproof seal.
It’s awesome to know you appreciate the design of crimping first and then sealing — avoiding those common issues with other connectors is exactly what we were aiming for.
We appreciate you sharing your experience and are happy to hear the simplicity made a difference. Thanks again for your support!
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